Our approach

James Serafino has had a distinguished 20-plus-year project and facilities manager career. A New York Institute of Technology graduate with a BA in Architecture. In 2008, James founded Copper Hill Development. James' business acumen and commitment have a respected presence in the industry. James has cultivated a solid client base that continues to call on the services of Copper Hill. He has earned the respect of many industry leaders due to his involvement and belief in providing transparency and collaboration.  His notable clients include Evercore Partners, Sub Zero, Sid Jacobson Jewish Community Center, Helen Keller, and Outfront Media .

James is a car enthusiast who enjoys cars or anything about the automotive world. He enjoys learning about cars, driving cars, discussing them, and generally being involved in the automotive community.

Professional  & Charitable Affiliations:

Jen has 16+ years of experience working on diverse design and construction projects. She is responsible for the planning and execution of complex projects to meet client expectations, including lease review, contract negotiations, schedule and budget management, oversee construction activities, DOB process, move management and close-out. She is passionate about going the extra mile and being a true partner to her clients. Some of her noteworthy clients include IAC, The Interpublic Group (IPG), Mount Sinai Health System, and CVC Advisors.

Prior to joining Copper Hill, she was a Vice President at JLL’s Project and Development Services. Prior to JLL, she was a senior structural engineer at Thornton Tomasetti responsible for the structural analysis of the Hudson Yards platform.

Jen received her Bachelor of Science and Master of Engineering degrees from MIT, and an MBA from Columbia Business School.

Jen serves as the Executive Vice President of the MIT Club of New York and the Vice President of the Nai-Ni Chen Dance Company.

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Michael has 27 years of experience working on diverse projects, including retail, corporate, cultural, facilities, and manufacturing projects throughout the U.S. and in Europe and the Far East. He is responsible for the planning and execution of complex projects to meet client expectations, including pre-lease due diligence, lease review, consultant and contractor procurement, contract negotiations, schedule management, budget development, financial tracking, coordination of construction activities, DOB permitting, move management, and close-out. Having worked on the retail client side, he keenly understands the client’s priorities and works hard to exceed expectations.

Michael has held distinguished positions, including VP at JLL, where he led PDS-NY Retail as the Team Lead. Tiffany & Co. and Construction SPM for Ann Taylor. He held architectural positions that bring a dynamic experience to the Interior Project manager arena, some notable ones TSC Design as a SPM and TPG Architecture as a Studio Director.

Outside of my professional life I am very passionate and love to read all kinds of genres, especially Science Fiction/Fantasy, Crime/Mystery, Horror, Action, and Military History. My favorite authors include Orson Scott Card, Terry Brooks, Stephen King, Dean Koontz, Stephen Hunter, Clive Cussler, and John Irving.

Matt has 25 years of project management experience as a NYC general contractor, a Director of Facilities & Property Management for a global bank, and over 10 years as Vice President of Operations for a “Class-A” building owner.

Matt has honed his skills over that time working on projects that include TV Studios, building infrastructure upgrades, full lobby renovations, high end amenity spaces, and a wide-variety of office fit-outs across NYC. These varying experiences provide Matt with the diverse perspective necessary to tackle the challenges of any project, from lease negotiations, though construction activities, and project close-outs.

Matt is a LEED AP-certified professional who has earned multiple industry awards throughout his career. Notable recognitions include the IFMA NYC Award for Design and Construction, the LEED Project Award, and accolades for major projects such as the WestLB HQ at 7 World Trade Center and The Equitable Building at 120 Broadway, which received both the BOMA Middle Atlantic Award and the TOBY New York Award.

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