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Our approach
Founded in 2008, Copper Hill is a full-service project management firm based in New York City. We don't believe in one-size-fits-all solutions — every project is approached with fresh eyes, tailored strategy, and an unwavering commitment to your goals.We align design, budget, and schedule with precision, keeping your vision intact from the first conversation to final closeout. Transparency, Collaboration, and Creativity aren't just values we talk about — they're how we work every single day.
CORE VALUES
Transparency isn't a policy — it's how we operate. We build teams that collaborate openly, think creatively, and deliver results that speak for themselves.
Collaborative
Success on any project requires more than technical expertise — it demands seamless integration across every stakeholder, discipline, and decision. We embed ourselves in your team, bridge communication gaps, and ensure every voice is heard. When everyone moves together, the results show it.
Process Based
Great outcomes don't happen by accident — they're built on discipline, structure, and decades of hard-won experience. Our proven process keeps projects on schedule, on budget, and aligned with your goals at every phase. Combined with deep industry relationships, we bring the right people and the right approach to every job.
Accountability
We hold ourselves to the highest standard — not just when things go right, but especially when they don't. We take a proactive approach to every challenge, own our decisions, and treat every obstacle as an opportunity to sharpen our process. Our clients trust us because we never pass the buck.
Our strength comes from our people. A team that reflects the full spectrum of experience and perspective brings better thinking to every project — and a deeper understanding of the clients we serve. Inclusion isn't a checkbox at Copper Hill. It's a competitive advantage.
50%
OF STAFF ARE WOMEN
5
DIFFERENT LANGUAGES SPOKEN
12
CHARITABLE AND COMMUNITY ORGANIZATIONS WE HAVE WORKED WITH
40%
OF STAFF BORN OUTSIDE OF U.S.
OUR LEADERSHIP TEAM
James N. Serafino
Principal
Jen Gong
Associate Principal
